Identifying Systems-level Factors That Influence Workforce Capacity and Effectiveness

Authors: Nicole Cadovius, MBA, MSM | Shannon Mace, JD, MPH | Courtney Brown, MPH

Topics: Behavioral Health, COVID-19, Policy, Staffing, Telehealth, Workforce Demand, Workforce Supply

Research Center: Behavioral Health Workforce Research Center

May 11, 2021

The behavioral health workforce is currently experiencing a shortage of providers across the United States. This workforce shortfall has likely been affected by the COVID-19 pandemic, though it is currently unclear how policy changes and systems-level factors within behavioral health care will impact workforce capacity.

This report investigates systems-level factors and service delivery following COVID-19-related state and federal regulatory changes and their impact on behavioral health workforce capacity. Results of this study can inform future behavioral health workforce planning efforts, specifically around identifying and removing barriers to maximizing workforce capacity.

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