David P. Armstrong, PhD, is the Director of the Health Workforce Technical Assistance Center (HWTAC) located at the School of Public Health, University at Albany, State University of New York (SUNY). He has a doctorate in sociology from the University at Albany, SUNY and has worked in the field of health workforce studies since 2003. Dr. Armstrong manages the day-to-day operations of HWTAC and provides direct assistance to states and organizations engaged in health workforce planning. Dr. Armstrong has an extensive background in conducting health workforce studies. He has presented nationwide and produced dozens of reports on the health care workforce in New York and the US.
Jon Serrano assists with the daily operations as well as ongoing projects of HWTAC. Among other activities, Mr. Serrano coordinates research alerts and dissemination strategy, provides assistance during webinars, and contributes to the content management and maintenance of the HWTAC website. John specializes in media creation (video production, podcasting, and graphic design). He has a BA in Communications and English with a minor in Film Studies from The University at Albany.
Mr. Moore is responsible for assisting with research and content development for HWTAC projects. This work currently includes assistance on all COVID-19-related efforts, including the COVID-19 & the Health Workforce page as well as the COVID-19 newsletter. He holds a B.S. in Exercise Science and Kinesiology from the College at Brockport, SUNY and a Master of Public Health in Health Policy and Management from the School of Public Health, University at Albany, SUNY.
Ms. Keough oversees the development of all visual and audio products produced by HWTAC, including videos, webinars, eblasts, and podcasts. Other responsibilities include graphic design, integrated marketing, overall branding strategy, and maintenance of the HWTAC website. Ms. Keough brings over a decade of communications experience, previously working for various pharmaceutical advertising agencies, and marketing and communications firms. She holds a BS in Mass Communication from Boston University.
As a Communications Specialist, Matt Allegretti maintains and updates online content and distribution lists, curates daily content on social media pages, and provides copyediting for publications. He creates podcasts and videos, assists with design layout, and performs other media-focused tasks as needed. Previously, he worked as a marketing associate at a successful tech startup. He holds a BA in Classics and a MFA in Writing from The College of Saint Rose.
As the main administrative support, Ms. Krohl is essential to the smooth operations of HWTAC. Ms. Krohl provides support for HWTAC staff by handling meeting scheduling, facilitating travel planning, helping to maintain the website, providing logistical support, and other day-to-day administrative needs.
As evaluation officer of HWTAC, Dr. Martiniano is responsible for working with HWTAC staff to design and implement evaluations of HWTAC projects. This work includes evaluating overall project goals and objectives, dissemination strategies, outreach efforts, and the impact of HWTAC’s technical assistance on health workforce planning. Additionally, Dr. Martiniano has presented multiple webinars for HWTAC on a variety of topics, including developing community needs assessments, using Medicaid data, program evaluation, developing rational services areas, and developing employer surveys to assess workforce demand.
Jean Moore, DrPH, FAAN is the Director of the Center for Health Workforce Studies (CHWS) at the School of Public Health, State University of New York (SUNY) at Albany. She serves as the Principal Investigator for two Cooperative Agreements funded by the Health Resources and Services Administration: the Oral Health Workforce Research Center and the Health Workforce Technical Assistance Center.
Dr. Moore has worked as a health workforce researcher for more than 15 years and has served as director of CHWS for over 10 years. Her experience as a researcher and a leader has allowed her to make substantive contributions both nationally and internationally. She brings a wealth of experience in health workforce program administration, planning, research, and policy development. Dr. Moore studies health professions regulation and its potential to constrain effective delivery of health and oral health services.