Telebehavioral Health During the COVID-19 Pandemic: A Qualitative Analysis of Provider Experiences and Perspectives

Author: Victoria Schoebel | Caitlyn Wayment | Maria Gaiser, MPH | Cory Page, MPH, MPP | Jessica Buche, MPH, MA | Angela Beck, PhD, MPH

Topics: COVID-19, Education and Training, Health Information Technology, Telehealth

Research Center: Behavioral Health Workforce Research Center

September 29, 2021

Due to the COVID-19 pandemic and recent federal and state policy shifts impacting behavioral health care delivery, the use of telebehavioral health has rapidly increased. This growth appears to be here to stay and research must be conducted on what this means for the field.

This article describes behavioral health provider perspectives on the use of telebehavioral health before and during the pandemic, as well as how policy changes impacted access to and utilization of behavioral health services in Michigan.

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