Social Work Answers the (Video) Call: Tele-Behavioral Health Use During COVID-19

Authors: Brianna Lombardi, PhD, MSW | Lisa de Saxe Zerden, PhD, MSW | Christopher Thyberg

Topics: Behavioral Health, COVID-19, Telehealth

Research Center: Behavioral Health Workforce Research Center

April 1, 2022

The COVID-19 pandemic greatly disrupted access to and the delivery of behavioral health services for many social work providers and their clients. This disruption, coupled with the authorization of tele-behavioral health services through Medicaid, Medicare, and other insurance providers, created a dependence on tele-behavioral health to provide and receive services. This article examines the use of tele-behavioral health by social workers before and during the COVID-19 pandemic, as well as the perceived barriers and supports to technology use.

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