Optimal Staffing in Community Health Centers to Improve Quality of Care

Authors: Qian Luo, PhD, MPSA | Avi Dor, PhD | Patricia Pittman, PhD

Topics: Community Health Centers, Staffing, Workforce Supply

Research Center: GW Health Workforce Research Center

October 8, 2020

As quality incentives are further integrated into payment systems, community health centers (CHCs) will need to optimize their workforce configuration to improve quality. Given the relative efficiency of advanced practice clinicians in producing quality, further hiring of these professionals is a cost‐effective investment for CHCs.

This article explores optimal workforce configurations in the production of care quality in CHCs, accounting for interactions among occupational categories, as well as contributions to the volume of services.

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