The COVID-19 pandemic drove widespread use of telehealth, making the virtual care environment inherently different in 2021 than it had been previously. Due to unique financial constraints facing community health centers (CHCs), the sustainability of telehealth may be highly relevant to the relationship between telehealth utilization and payment parity.

This article discusses the association between payment parity policies and telehealth utilization at CHCs before, during, and after the onset of the pandemic.