April 10, 2024

Advancing Equity in Challenging Times: A Qualitative Study of Telehealth Expansion and Changing Patientā€“Provider Relationships in Primary Care Settings During the COVID-19 Pandemic

The COVID-19 pandemic shifted the delivery of primary care, including a rapid transition to telehealth. While this shift provided critical access to services, not all patients have the capacity to optimally utilize telehealth, raising concerns for health equity during and after the pandemic.

This article discusses the challenges of providing primary care services to vulnerable populations via telehealth during the pandemic.

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