Lack of Consistent Investment in Federal Insurance Navigator Program Undermines Navigators’ Equity Work in Vulnerable Communities

Authors: Marieke van Eijk, PhD | Paula Kett, PhD, MPH, BSN, IBCL | Lillian Prueher, PhD, MPH | Bianca Frogner, PhD | Grace Guenther, MPA

Topics: Diversity, Emerging Models and Innovations, Staffing

Research Center: University of Washington Center for Health Workforce Studies

February 17, 2022

Navigators in the federal Insurance Navigator Program provide enrollment assistance, outreach, and education to individuals who are eligible for health insurance coverage. Their work is key to public health efforts to address inequities but continues to be poorly understood and undervalued.

This article examines the navigator profession to better understand the equity work they do, the training and skills required, and the Navigator Program-based challenges they face.

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University of Washington Center for Health Workforce Studies